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We guarantee all of our products and will either refund you purchase price of replace your product.
When you order a personalized product it is a one-of-kind purchase. We will send you an email giving you time to review the information you sent us.
If you receive your product and we have made a mistake, we will replace it at our cost. If you gave us the wrong information they will probably be a cost so we can at recover the cost of materials and shipping to send your replacement.
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